Get Read Receipts in Gmail with Google Apps

Would you like to know if the sales presentation you just sent to your boss and other co-workers has been read or not? Now you can if you are using Gmail with the Google Apps for Business edition.

Like Microsoft Outlook, Gmail has enabled email tracking in the Business edition of Google Apps to help users know the exact date and time where their email was opened and read by the recipient(s). Read receipts aren’t sent automatically, unless enabled by the domain administrator, and it for the email recipient to decide whether or not they would like to notify the sender that the message was delivered and read.

The read receipts feature is available in Google Apps for Business. If you have a free Gmail or Google Apps account, you can enable tracking either using a URL shortener or embed a tracking image in your email messages.

How Read Receipts in Gmail Work?

You may choose to send Read Receipts to senders within your organization, where everyone is on Google Apps, or even to external addresses that may be on different email system (like from Gmail to Microsoft Outlook).

Here’s a quick walkthrough on how you can track your emails with  Gmail using Read Receipts.

Step 1: The sender, while composing a new email message, checks the “Request Read Receipt” option.

gmail read receipt

Step 2: The email recipient opens the message and when he is done reading, Gmail pops-up a notification asking whether or not they would like to send a read receipt to the sender.

request answers read receipt

Step 3: If the recipient agreed to send a read receipt, the message in the sender’s inbox will be updated automatically with the exact date and time when the message was read.

message read notification

Amit Agarwal

Amit Agarwal

Google Developer Expert, Google Cloud Champion

Amit Agarwal is a Google Developer Expert in Google Workspace and Google Apps Script. He holds an engineering degree in Computer Science (I.I.T.) and is the first professional blogger in India.

Amit has developed several popular Google add-ons including Mail Merge for Gmail and Document Studio. Read more on Lifehacker and YourStory


Awards & Titles

Digital Inspiration has won several awards since it's launch in 2004.

Google Developer Expert

Google Developer Expert

Google awarded us the Google Developer Expert award recogizing our work in Google Workspace.

ProductHunt Golden Kitty

ProductHunt Golden Kitty

Our Gmail tool won the Lifehack of the Year award at ProductHunt Golden Kitty Awards in 2017.

Microsoft MVP Alumni

Microsoft MVP Alumni

Microsoft awarded us the Most Valuable Professional (MVP) title for 5 years in a row.

Google Cloud Champion

Google Cloud Champion

Google awarded us the Champion Innovator title recognizing our technical skill and expertise.

Email Newsletter

Sign up for our email newsletter to stay up to date.

We will never send any spam emails. Promise.