Cannot Install Gmail and Google Drive Add-ons - Troubleshooting Guide

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Published in: Download Gmail to Google Drive

Save Emails is a Google Sheets add-on that is available to all users with a Google Account.  It works for Gmail and G Suite (Google Apps) users.

Individual users and GSuite users can download the add-on from the GSuite Marketplace.

If you have issues installing any Gmail or Google Drive add-ons for Google Docs and Google Sheets, please try these options:

GSuite Addons

Enable Google Docs Addons with Drive SDK

  1. Sign-in to your Google Admin console.
  2. Go to Apps > G Suite > Drive > Data Access and check the option “Allow users to install Google Docs add-ons from the add-ons store.” Save the changes.
  3. Check the option “Allow users to access Google Drive with the Drive SDK API.”
  4. Click Apps > G Suite > Drive > Data Access and check “Allow users to install Google Drive apps.”
  5. Save Changes.

Enable Gmail Service

Enable Gmail and Google Drive in G Suite

  1. Go to Apps > G Suite > Drive and Docs and make sure the Google Drive service is enabled for your account. Choose “On for everyone” to turn on Drive for all users in the organization.
  2. From the Admin console dashboard, go to Apps > G Suite > Gmail and turn on the service if it is OFF for the user.
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Published in: Download Gmail to Google Drive

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Web Geek, Google Developer Expert
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Amit Agarwal

Amit Agarwal is a Google Developer Expert in Google Workspace and Google Apps Script. He holds an engineering degree in Computer Science (I.I.T.) and is the first professional blogger in India. He is the developer of Mail Merge for Gmail and Document Studio. Read more on Lifehacker and YourStory

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Google Add-ons

Do more with your Gmail and GSuite account
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We build bespoke solutions that use the capabilities and the features of Google Workspace for automating business processes and driving work productivity.

  1. Mail Merge with Attachments
    Send personalized email to your Google Contact with a Google Sheet and Gmail
  2. Save Emails and Attachments
    Download email messages and file attachments from Gmail to your Google Drive
  3. Google Forms Email Notifications
    Send email notifications to multiple people when a new Google Form is submitted
  4. Document Studio
    Create beautiful pixel perfect documents merging data from Google Sheets and Google Forms
  5. Creator Studio for Google Slides
    Turn your Google Slides presentations into animated GIFs and videos for uploading to YouTube