Scunthorpe Problem – Software Filters Misunderstand Words

The Scunthrope problem, also known as the Clbuttic mistake, occurs when spam filters block e-mails because their text contains a string of letters that are shared by an obscene word.

The problem originated after AOL’s profanity filters prevented residents of Scunthorpe from creating accounts because the town’s name contains the substring c – u – n -t.

The issue is also referred as Clbuttic where the regular expression filters search and replace swearwords and slangs with valid words thus sometimes altering the original meaning.

Here are some examples of the Scunthorpe Problem from Wikipedia:

Problems can even occur with words like socialism and socialist and specialist as these words contain the substring Cialis, the brand name for a medication commonly advertised in spam e-mails. Blocking of the word specialist is liable to block emailed resumes and curricula vitae and other material including job descriptions.

The resumes of magna cum laude graduates have been blocked by spam filters due to inclusion of the word c u m, which here is Latin for “with” but in English is sometimes used as slang.

In October 2004, e-mails advertising the pantomime Dick Whittington sent by a teacher from Norwich in the UK were blocked by school computers due to the use of the word D i c k which is also used as a slang.

Amit Agarwal

Amit Agarwal

Google Developer Expert, Google Cloud Champion

Amit Agarwal is a Google Developer Expert in Google Workspace and Google Apps Script. He holds an engineering degree in Computer Science (I.I.T.) and is the first professional blogger in India.

Amit has developed several popular Google add-ons including Mail Merge for Gmail and Document Studio. Read more on Lifehacker and YourStory

0

Awards & Titles

Digital Inspiration has won several awards since it's launch in 2004.

Google Developer Expert

Google Developer Expert

Google awarded us the Google Developer Expert award recogizing our work in Google Workspace.

ProductHunt Golden Kitty

ProductHunt Golden Kitty

Our Gmail tool won the Lifehack of the Year award at ProductHunt Golden Kitty Awards in 2017.

Microsoft MVP Alumni

Microsoft MVP Alumni

Microsoft awarded us the Most Valuable Professional (MVP) title for 5 years in a row.

Google Cloud Champion

Google Cloud Champion

Google awarded us the Champion Innovator title recognizing our technical skill and expertise.

Email Newsletter

Sign up for our email newsletter to stay up to date.

We will never send any spam emails. Promise.