Scoble says that Twitter’s traffic may be flat but “usage is better than ever.” He offers some great suggestions on how Twitter can make their service more engaging. My favorites:
I can see many many areas that Twitter could improve its service to make its service more engaging. Here’s some:
1. Get rid of the 140-character text-only limit. Facebook is a lot more fun to use than Twitter because you can see photos and videos right inline in the feed and you can actually communicate something more than the metaphorical equivalent of a grunt.
2. Greatly improve the list feature. The idea that it’s limited to 500 accounts is really stupid and the fact that I can’t create more than 20 lists per account is equally stupid. It means you can’t create lists of things that are complete. For instance, I already know of more than 500 tech startups. Let us create lists of lists, which would dramatically increase their usage.
3. Greatly expand the bio. Or, just scrap the bio and make a deal with Google to integrate Google Profiles into Twitter. Make it easier to search for people and companies.
4. Make it easier to create and manage multiple accounts. Why do I need to use tools like Seesmic to tweet to my three accounts? Why can’t Twitter itself hook them together? This would let me create accounts with a lot less noise and a lot more purpose, which would help new users a lot. link.