How Dell Provides Tech Support Though Twitter
30 may 2010
Learn how companies like Dell and Bank of America provide real-time customer support through social sites like Twitter and Facebook.
tech support
A Help Button for your Website that can also Capture Screenshots
24 sep 2009
This Help button for your website will allow site visitors to easily contact you via email and it will add a screenshot of users web page in the message along with additional debug information like the browser and OS details.
Microsoft Offers Free Tech Support to All Windows Vista Customers
18 jul 2008
Stop hunting blogs and web forums for solutions and contact Microsoft directly over phone, email or web chat as they now offer free and unlimited tech support to all Windows Vista customers worldwide who are using Vista Service Pack 1.
Run Your Own Geek Squad Style Tech-Support Business from Home
22 apr 2008
You can actually make money from home using the Internet if you are an expert in computers and software. Run your own Geek Squad style business from anywhere.
Desktop Sharing and Remote PC Access with Team Viewer
29 jan 2008
When connecting, you decide if you want to remote control your partner, show your own desktop to a partner or if you only want to transfer files without sharing your desktop. Team Viewer is completely free for private use.
Have a Computer Problem? Consult CrossLoop For Live Support
04 dec 2007
CrossLoop simplifies the process of securely working with friends located in different physical locations and across different network environments. CrossLoop enables you to see the screen and control the mouse and keyboard on a remote computer. It is as if you are working side by side at the same PC.