How Dell Provides Tech Support Though Twitter 30 may 2010 Learn how companies like Dell and Bank of America provide real-time customer support through social sites like Twitter and Facebook.
Salesforce Made an Offer to Acquire Zoho Before Turning to Google 14 apr 2008 "Certainly the enemy of my enemy is my friend, which makes Google my best friend" While there’s plenty of buzz surrounding the Google Apps – Salesforce marriage, Zoho CEO has made an interesting revelation today.