Some complaints from people who have just bought a Google Phone – the Nexus One: 1. It pains me to say this, but Google has stumbled upon the holy grail.  An expensive phone they make money on, and for support you get tossed around between two companies (neither one of them being themselves) that couldn’t care less about your “problem”.  They can sit on the sidelines and do nothing but tout the great phone that is the Nexus One.