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Run Your Own Geek Squad Style Tech-Support Business from Home

computer-help-online Are you an expert in Microsoft Excel ? Do you know how to remove spyware from a PC ? Can you configure Gmail in Outlook ? If you are an expert in solving computer and software related problems, here’s an opportunity to turn your hobby into a real business something like Geek Squad.

The difference is that while Geek Squad "agents" physically visit the client’s place to offer computer related services, you can provide tech support over the Internet to even overseas clients from the convenience of your home.

tech-support-ratecard That’s all possible through CrossLoop, a Windows based screen sharing software that helps you connect to any other computer via the web.

CrossLoop today introduced an online "Help Marketplace" which is like a directory of techies and software experts like you who are willing to help others for a fee - the rates are determined by you and CrossLoop keeps some share.

technician-profileThink of CrossLoop as an eLance for finding tech support professionals over the Internet.

Other than the expertise, your profile has ratings given by actual customers so that makes it really easy for clients to shortlist the right person.

Best of all, customers can limit their search for technicians to a city so if the problem cannot be solved over the internet (like a hard disk crash or system not booting), he or she can pay a visit just like the Geek Squad agent though the price here will be much less.

Mac users will be disappointed again because CrossLoop client is only available for Windows.

You have other alternative like Ether or Skype Prime though these services only let you charge clients for the time you spent on the phone, you still need a screen sharing app (like Yuuguu) for connecting to the client’s computer.

Related: Provide Tech Support from Home with CrossLoop

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Published on April 22, 2008 under Internet, Tools
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Reader Comments

#1 Vaibhav 04.22.08

A bit like BitWine it seems…

#2 debasys 04.22.08

Thanks for posting Amit! I created my profile [http://crossloop.com/debasys], lets see if i can get some work from this one, fingers crossed ;)

Btw the site is breaking in few places currently, in Opera & Safari.

#3 Mrinal 04.22.08

Thanks from all here at CrossLoop for the excellent writeup as always, Amit - you just get it!

#4 Zuberr from FusionFoot 04.22.08

Great software! So now, one can sit in any corner of the world and do tech support and get paid in dollars!!

#5 SticKer 04.22.08

how do they pay? I didn’t find any info on the mode of payments they provide.

#6 Technology Hacker 04.23.08

Thanx a ton Amit.I will give it a try once.I visited the site and the options are unlimited.Thanks once again..

#7 Mrinal 04.23.08

@Sticker - I am from CrossLoop….we are building the transaction system and more.

Until then, one can use Paypal or any other means that one might already have …. until we have the transaction feature in place, one can generate leads, build relationships and a reputation for free to begin with

Thanks

#8 SticKer 04.24.08

@Mrinal - Sounds good. I wish you luck and i’ll review about this service on my blog.

#9 Mrinal 04.24.08

@Sticker - Thanks and you should definitely send a trackback to your post to our blog or leave a comment with the link!
We are a small co. and we love blog posts :)

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