Times misses Zoho and Thinkfree in the list:

IBM offfers Lotus Symphony, a suite of free desktop applications that includes document, spreadsheet and presentation software

Google Docs is a suite of free web-based applications that lets users create, edit and upload documents, spreadsheets and presentations or create new ones from scratch

Yahoo! bought Zimbra – a start-up that specialises in online e-mail tools similar to Microsoft Exchange and Outlook, key parts of the Office family – in September . Link

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