Q. I have been asked by my boss to take on some urgent work. I already have a huge amount to do and am in danger of missing the deadlines as it is. What is the best way to say “no” to her?
A. Start by acknowledging her request so that she realizes you are not simply dismissing it out of hand. Having done this, add that you are already working on a number of important projects, which leaves you no time for additional work. Your best bet may be to get your boss’s agreement that you drop one of your other tasks. You could do this by asking for his or her help in deciding what your new priorities would be. Link.
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