While Nexus One, or the Google Phone, has officially been released only in the US, Google is also shipping these devices to certain test countries that currently include Singapore, UK and Hong Kong.
If you have ordered a Google Phone from the UK and the device reached you in time, you should be feeling lucky because quite a few Nexus One customers in UK are still waiting for their shipments to arrive.
No, there’s no shortage of Google phones but because of a shipping goof-up on the part of either Google or DHL, some of these phones have been shipped to Uganda (UG) instead of United Kingdom (UK).
@minty978 writes:
Google have dispatched my phone to the wrong address. From my point of view it makes more sense if google dispatches a new phone to my correct shipping address, and you sort out the return of the phone in Uganda at your own pace with DHL.
@baabaa90 writes:
My phone was sent to Uganda too. It took 2 weeks in total to get my phone as it bounced across three continents.. I’ve asked Google for compensation for the delay!
@sein writes:
My phone has been in Uganda for 5 days.. I’m started to get pretty tired of waiting the unknown amount of time that they are going to be there… if they are ever actually going to leave.
The phone of @dogie got shipped to Singapore instead of UK:
I have emailed again and again under every single possible category of question, even filed a dispute with google (about google *sigh*) and EVERY time I have received a bot answer.
Google Employees are actively participating in such complaint threads, Google even refunded the shipping charges in some cases but people aren’t happy for two reasons – first, they had to wait for long as the phones were shipped to the wrong address and second, there’s no way they can speak to a real person at Google for support.